WHY BOOK WITH A CATO MEMBER

Booking through an accredited Council of Australian Tour Operators (CATO) member offers numerous benefits for both travel agents and Australian consumers.

CATO members adhere to strict industry standards and ethical guidelines, ensuring that travellers receive high-quality services and experiences. CATO members are with you every step of the way to ensure your journey is supported and taken care of throughout your trip.

When booking through a CATO member, travellers can expect the highest level of professionalism, transparency, honesty, and accountability throughout the booking process and during their trip.

Furthermore, when booking through CATO tour operators and wholesalers, Australian consumers do so with the knowledge they have a level of protection under Australian Consumer Law that is not available when booking directly with foreign-based tour operators and suppliers.

The majority of CATO Tour Operator and Wholesale members participate in the CATO Accreditation program. The CATO Accreditation includes an annual independent external financial health check to ensure members are financially stable.

CATO members typically offer unique and exclusive experiences that may not be available through other channels. Whether it's a customised itinerary, access to remote destinations, or special interest tours, CATO members have the expertise and connections to create unforgettable travel experiences tailored to individual preferences.

Booking through a CATO member can provide added protection in the event of unforeseen circumstances such as natural disasters, political unrest, or supplier insolvency.

Booking through a CATO member offers a level of trust, reliability, and professionalism that is unmatched. Whether you're a travel agent looking to provide exceptional service to your clients or an Australian consumer seeking a memorable and worry-free travel experience, choosing a CATO member is the smart choice.