CATO News
All the latest news, updates and activity from the Council of Australian Tour Operators (CATO) 

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  • Wed, June 20, 2018 5:32 PM | Anonymous member (Administrator)

    CATO founder and long-term General Manager, Peter Baily, received a fitting farewell at Sydney’s Establishment Hotel last night. Guests were treated to a number of humorous stories from Peter’s 50 years in the travel industry. 

    AFTA CEO Jayson Westbury praised Baily for his unwavering support of industry deregulation whilst former CATO Chairman, Michael Hay and Rod Eather acknowledged Baily’s unwavering belief in the land supply side of the industry during CATO’s formative years.

  • Fri, September 15, 2017 6:06 PM | Anonymous member (Administrator)

    The Council of Australian Tour Operators inaugural Crisis Management Forum was a full day forum held in Sydney in March 2016 and attended by over 80 tour operators, wholesalers and travel agents. Attendees heard from a range of crisis management experts including the head of the DFAT crisis response team and the safety managers of Qantas and Sydney Airport.

    There was also a panel discussion of members that allowed attendees to learn from first hand experiences of CATO members in dealing with a variety of issues. The panel included Wildlife Safari md Trevor Fernandes, who was in Kenya during several events including post-election violence in 2007 and the Westgate Plaza shootings in 2013.


    Key take-outs included the importance of having a crisis management plan and clearly defined roles for key personnel; the importance of having a senior member of the operations team on the ground as soon as possible after an incident; and the importance of relying on contacts on the ground rather than just sensationalised media reports.


    From left: David Beirman of UTS; Rose Romeo from the Qantas Group Business Resilience department; CATO chairman Dennis Bunnik; and Kirsty McNeill, DFAT’s director of crisis management and contingency planning.

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